Refund Policy

MainStage Subscriptions And Single Tickets Are Refundable

MainStage performance tickets to The Children’s Theatre of Cincinnati are refundable. The cost of your ticket will be refunded to your original payment method; ticketing fees are only refundable in the case of a cancelled performance. Refunds must be requested no later than 24 hours before a performance.

You can also donate the cost of the returned tickets to TCT — they are considered a fully tax deductible gift. Your donation helps cover the cost of tickets for children in low-income and underserved households.

Email tickets@tctcincinnati.com to request a refund or to convert your ticket cost to a donation.

If TCT must cancel a performance, we will make every effort to exchange tickets to another performance day/time. If we unable to do so, we will then issue a refund.

Not applicable for TCT’s streaming content available on Broadway On Demand or Pick-A-Path Interactive.

More Questions? Contact our Box Office

Email: tickets@tctcincinnati.com
Phone: 513-569-8080 x10
In Person: 4015 Red Bank Road, Cincinnati, OH 45227

Hours of Operation

Red Bank Road Box Office:
Open Monday – Friday 9 AM to 5 PM