Refund Policy

Tickets are refundable

We know this is an unusual time. Typically, performance tickets to The Children’s Theatre of Cincinnati are non-refundable, but this season, we can provide you with a ticket refund if you or members of your family are unable attend a show. You can also donate the cost of the returned tickets to TCT — they are considered a fully tax deductible gift. Email for more information.

We also encourage you to donate your tickets to Most Valuable Kids of Greater Cincinnati, Inc. MVK overcomes the financial obstacles associated with live events by distributing unused tickets to kids who would enjoy the opportunity to go to an event, but would otherwise not be able to because of the high costs associated with tickets. These tickets are distributed to boys and girls, 18 and under, through local tax-exempt organizations that focus on children in low-income and underserved households. They require 24 hours in advance or by noon on Friday for a Saturday or Sunday performance.  For details visit:  Most Valuable Kids.

If TCT must cancel a performance, we will make every effort to exchange tickets to another performance day/time. If we unable to do so, we will then issue a refund.

Important Information About COVID-19

Certain individuals are considered at increased risk for severe illness associated with COVID-19, usually associated with increased age and certain medical conditions.  Please visit the CDC’s website here prior to attending a performance so that you may determine your comfort level in attending. 

As a ticket buyer, you and your party agree to: 

TCT will be thoroughly cleaning and disinfecting all public areas before and after all public performances, as well as adhering to all social distancing and mask rules.  Click here for more details. 

More Questions? Contact our Ticket Office

Phone: 513-569-8080 x10
In Person: 4015 Red Bank Road, Cincinnati, OH 45227

Hours of Operation

Red Bank Road Ticket Office:
(The Children’s Theatre of Cincinnati Red Bank Road offices are currently open by appointment only.)

Our Ticket Office is open during the following limited hours: 

Tuesdays: 10 am – 2 pm 

Wednesdays: 2 pm – 6 pm 

Thursdays: 10 am – 2 pm 

Closed: Friday through Monday